Legal

Policies

The terms and rules that keep the marketplace fair, safe and clear for everyone who buys, sells or browses on Resonatta.

Terms of Service

The agreement that covers everyone who uses Resonatta — buyers, makers, sellers and visitors.

What personal data we collect, why we need it, and how it is stored, shared and protected.

The cookies and similar technologies the site uses for sign-in, preferences and measurement.

How returns, refunds and exchanges work across the marketplace, including custom and made-to-order work.

Shipping expectations, handling timeframes, responsibilities and what to do if something goes wrong in transit.

The additional terms that apply once you open a shop and list an instrument for sale.

What may and may not be listed, posted or communicated on the platform, and what happens when boundaries are crossed.

How to report copyright or trademark infringement and how we handle intellectual-property disputes.

Questions about a specific policy? Email support@resonatta.com. For anything that is not a policy question, visit the Help Center.